Welcome to this Month’s Snapshot! 

October asks property teams to plan and act at the same time. Budgets for 2027 are taking shape, Maryland’s new rent-reporting requirements are almost in effect, and residents still need support that is practical and easy to find.

This month’s Esusu Snapshot brings together timely updates to help property teams prepare for what is ahead while making resident benefits more visible today.

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Celebrating the people behind every community

National Property Managers Day was September 23, but appreciation does not end with a date.

Property managers keep communities moving through countless behind-the-scenes decisions. 

From resident conversations and operational follow-ups to the care that makes a property feel like home, their impact is felt every day.

Here are 3 ways to honor property managers today: 

• Recognize their impact: Celebrate their specific contributions and accomplishments.
• Invite resident appreciation: Encourage thank-you notes, stories and community recognition.
• Provide lasting support: Invest in training, mentorship, and better processes.

To property managers across the United States: We see your work, and we are grateful for all that you do.

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One offer, three priorities for 2027

Budget season can become complicated when different property priorities are treated as separate entities. 

That can mean more decisions, more tradeoffs, and more good ideas pushed to next year.

This budget season, Esusu is offering a special promotion for eligible property teams evaluating a more connected approach to resident and property priorities.

The offer brings three capabilities into one conversation:

• Help residents build credit and stay on track
• Give eligible residents more flexibility with rent
• Strengthen income, identity, and SSN verification

If this sounds like a conversation happening elsewhere in your network, it may be an opportunity worth keeping close.

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Maryland HB 315 takes effect on Oct 1, 2026

Maryland HB 315 will take effect on October 1, 2026. 

The law applies to landlords with six or more residential rental units in Maryland and requires covered teams to offer positive rent reporting at lease signing for applicable new leases.

For leases already in place before October 1, the first offer must be made by January 1, 2027. Covered landlords must then make the offer at least once each year.

For property teams, this is more than a lease update. It can affect resident communications, staff training, enrollment procedures, documentation, and annual re-offers.

Esusu can help Maryland teams create a clear positive rent-reporting workflow, support resident enrollment and communication, and report eligible on-time rent payments to Equifax, Experian, and TransUnion.

This information is for general informational purposes and is not legal advice. Property teams should consult legal counsel to confirm their obligations.

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Resident Services Corner

Residents rarely ask for “financial wellness.” They ask for help with a specific moment. Here are several resources property teams can share this month.

More flexibility with rent

Esusu Pay is available at no cost for eligible residents at participating properties. Eligible residents can apply to split rent into two interest-free payments through Affirm, with no hidden fees.

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Help with student loans or medical bills

Residents looking for student-loan support can explore Savi. Those struggling with medical bills may be able to find relief through Dollar For.

Help your residents take the next step. Explore the onsite activation kit for ready-to-use flyers, email templates, text messages, social graphics, to share with your residents or contact Esusu to learn how to support your community.

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Stay updated

Find our latest updates right here on the blog. You can also join our LinkedIn Newsletter, here!